Thank you for choosing Anthony Benardello.
Due to continued losses and rising operating costs, we are now conducting a clearance sale at a loss. All outdoor sofa products are limited quantities available while supplies last. Even during this clearance sale, we remain committed to providing our customers with comprehensive after-sales service and a return guarantee.
I. Return Period
Customers can apply for a return within 30 days of receiving the goods.
Orders exceeding the return period may not be processed. Please check the product condition promptly upon receipt.
II. Returns Accepted After Opening
To ensure a smooth customer shopping experience, even if the product has been opened, it can still be returned under normal return conditions.
However, returns may not be processed in the following situations:
Product damaged by human error
Product missing major accessories
Product clearly overused
Product not sold by this website
III. Reasons for Returns
Returns or refunds may be requested in the following situations:
Product quality issues
Product damaged during shipping
Received the wrong product
Product significantly different from the description
Normal customer return request
IV. Return Process
Contact customer service to submit a return request
Provide order number and product photos (if any)
Customer service will review and provide return instructions and return address
Customer ships the product back
Warehouse confirms receipt and arranges refund
V. Refund Time
After refund approval, it will usually be refunded to your original payment account within 3 days.
The specific arrival time may vary depending on the processing speed of the bank or payment platform.
VI. Order Processing and Shipping Time
Order processing time: Same day
Shipping time: Approximately 2 days
Shipping location: US warehouse
VII. Contact for Return Address
Packages returned without confirmation may result in the inability to process refunds normally.
Email: anethony@balconybliss.shop
Address: 82 West Blvd, East Rockaway, NY 11518
VIII. Important Notes
Due to the current clearance sale at a loss, some items have limited stock. Exchangeable items may not be reshipped, and some orders will be processed with a refund.
We appreciate the support and understanding of every customer during this clearance sale.
IX. Contact Us
Email: anethony@balconybliss.shop
Phone: 5165090653
Thank you for your support and trust in Anthony Benardello.