PROBLEM CLAUSE

  1. What products does Anthony Benardello primarily sell?

Anthony Benardello primarily sells outdoor sofas suitable for various outdoor settings such as patios, balconies, gardens, and terraces.

  1. Why are the prices currently so discounted?

Due to continued losses and rising operating costs, the store is currently clearing out inventory at a loss. All items are limited quantities available while supplies last, hence the significant discounts.

  1. Where are the goods shipped from?

All orders are shipped from our US warehouse.

  1. How long does it take to process an order after it’s placed?

Orders are usually processed and shipped on the same day.

  1. How long does delivery take?

Under normal circumstances, shipping takes approximately 2 days.

Actual delivery time may be slightly delayed due to weather, holidays, or peak shipping seasons.

  1. Is order tracking available?

Yes, we provide tracking information after your order is shipped, allowing you to check the status of your package at any time.

  1. Can I return an item? Yes. Customers can apply for a return within 30 days of receiving the goods.

If the goods have quality problems, are damaged in transit, or do not match the order details, please contact customer service promptly.

  1. How long does it take for a refund to arrive?

After the refund is approved, it will usually be returned to your original payment account within 3 days.

The exact arrival time may vary slightly depending on the processing speed of the bank or payment platform.

  1. Can clearance items be returned or exchanged?

Although we are currently in a loss-making clearance sale phase, orders that meet the return conditions can still apply for after-sales service according to the website’s return policy.

Some items with limited stock may not be eligible for exchange; only refunds are supported.

  1. How to contact customer service?

If you have any questions about orders, logistics, products, or after-sales service, please contact us through the following methods:

Email: anthony@balconybliss.shop
Phone: 5165090653

Thank you for your support and trust in Anthony Benardello.

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